.admin-panel{margin-top:30px;border:1px solid var(--line);border-radius:30px;padding:24px;background:linear-gradient(145deg,rgba(255,255,255,.07),rgba(255,255,255,.025));box-shadow:0 24px 70px rgba(0,0,0,.32)}.admin-grid,.management-grid{display:grid;grid-template-columns:1.25fr .75fr;gap:18px}.management-grid{grid-template-columns:1fr 1.15fr;margin-top:18px}.admin-card{border:1px solid var(--line);border-radius:24px;background:rgba(3,8,6,.38);padding:18px;overflow:auto}.user-row,.log-row,.rank-row{display:grid;grid-template-columns:1fr auto;gap:12px;align-items:center;border-top:1px solid var(--line);padding:13px 0}.user-row:first-child,.log-row:first-child,.rank-row:first-child{border-top:0}.user-meta,.log-row p,.rank-row span{color:var(--muted);margin:.2em 0}.sub-form{display:flex;gap:8px;flex-wrap:wrap}.sub-form input,.sub-form select,.settings-form input,.settings-form select,.settings-form textarea,.ticket-reply-form textarea,.ticket-reply-form select{border:1px solid var(--line);border-radius:12px;background:rgba(255,255,255,.06);color:var(--text);padding:9px;max-width:100%}.settings-form textarea,.ticket-reply-form textarea{width:100%;min-height:110px;resize:vertical;font:inherit}.sub-form button{border:0;border-radius:12px;background:linear-gradient(135deg,var(--lime),var(--mint));color:#06110f;font-weight:900;padding:9px 12px}.management-stats{display:grid;gap:14px}.management-stats>div{border:1px solid rgba(255,255,255,.08);border-radius:18px;padding:14px;background:rgba(255,255,255,.03)}@media(max-width:900px){.admin-grid,.management-grid{grid-template-columns:1fr}.user-row{grid-template-columns:1fr}}
.sub-form select option,.settings-form select option{background:#07100d;color:#f3fff5}.settings-form button{width:100%}.management-grid{align-items:start}.rank-row strong{min-width:0;overflow:hidden;text-overflow:ellipsis}.rank-row span{text-align:right}.admin-card .settings-form{max-width:none}
.text-auto,[dir="auto"]{unicode-bidi:plaintext;text-align:start}.text-rtl,[dir="rtl"]{direction:rtl;text-align:right}.text-ltr,[dir="ltr"]{direction:ltr;text-align:left}.user-row strong,.user-meta,.log-row p,.log-row span,.rank-row strong,.rank-row span{unicode-bidi:plaintext;text-align:start}.pager,.management-tabs{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-top:14px}.pager{justify-content:center}.pager .pill-btn[disabled]{opacity:.45;cursor:not-allowed}.management-tabs .active{background:linear-gradient(135deg,var(--lime),var(--mint));color:#06110f}.management-page{grid-column:1/-1}.management-stats{grid-template-columns:repeat(2,minmax(0,1fr))}@media(max-width:900px){.management-stats{grid-template-columns:1fr}}
.management-overview{overflow:visible}.management-kpis{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:18px 0}.management-kpi{min-height:112px;border:1px solid rgba(184,255,94,.16);border-radius:18px;padding:15px;background:linear-gradient(145deg,rgba(184,255,94,.09),rgba(255,255,255,.035));display:flex;flex-direction:column;gap:5px}.management-kpi span,.management-kpi small{color:var(--muted);font-size:.82rem}.management-kpi strong{font-size:1.8rem;color:var(--text)}.overview-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.management-subpanel{border:1px solid var(--line);border-radius:18px;padding:16px;background:rgba(255,255,255,.025)}.management-subpanel h4{margin:0 0 12px}.activity-row,.health-row{display:flex;justify-content:space-between;gap:12px;border-top:1px solid var(--line);padding:10px 0}.activity-row:first-child,.health-row:first-child{border-top:0}.activity-row span,.health-row span{color:var(--muted);font-size:.85rem}.overview-note{margin-top:16px}.admin-search-form{display:flex;gap:10px;margin:14px 0 18px}.admin-search-form input{flex:1;min-width:0;border:1px solid var(--line);border-radius:14px;background:rgba(255,255,255,.06);color:var(--text);padding:11px 13px}.admin-search-form button{width:auto!important}.ticket-list{display:grid;gap:12px;margin-top:18px}.ticket-card{border:1px solid var(--line);border-radius:16px;padding:14px;background:rgba(255,255,255,.035)}.ticket-card p{margin:10px 0;line-height:1.75;color:var(--muted);white-space:pre-wrap}.ticket-card small{color:var(--muted)}.ticket-reply{border-top:1px solid var(--line);padding-top:10px}.ticket-reply strong{color:var(--lime)}.ticket-reply-form{display:grid;gap:10px;margin-top:14px}.ticket-reply-form select{width:max-content}.ticket-reply-form button{width:max-content!important}@media(max-width:900px){.management-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.overview-grid{grid-template-columns:1fr}}@media(max-width:560px){.admin-panel{padding:14px;border-radius:20px}.admin-card{padding:14px;border-radius:18px}.management-tabs{flex-wrap:nowrap;overflow-x:auto;padding-bottom:6px;scroll-snap-type:x proximity}.management-tabs .management-tab{flex:0 0 auto;scroll-snap-align:start}.management-kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.management-kpi{min-height:96px;padding:12px}.management-kpi strong{font-size:1.35rem}.overview-grid{gap:10px}.management-subpanel{padding:13px}.activity-row,.health-row{align-items:flex-start;flex-direction:column;gap:4px}.admin-search-form{flex-direction:column}.admin-search-form button{width:100%!important}.ticket-reply-form button{width:100%!important}.settings-form textarea,.ticket-reply-form textarea{min-height:96px}}
.management-overview{overflow:visible}.management-kpis{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:18px 0}.management-kpi{min-height:112px;border:1px solid rgba(184,255,94,.16);border-radius:18px;padding:15px;background:linear-gradient(145deg,rgba(184,255,94,.09),rgba(255,255,255,.035));display:flex;flex-direction:column;gap:5px}.management-kpi span,.management-kpi small{color:var(--muted);font-size:.82rem}.management-kpi strong{font-size:1.8rem;color:var(--text)}.overview-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.management-subpanel{border:1px solid var(--line);border-radius:18px;padding:16px;background:rgba(255,255,255,.025)}.management-subpanel h4{margin:0 0 12px}.activity-row,.health-row{display:flex;justify-content:space-between;gap:12px;border-top:1px solid var(--line);padding:10px 0}.activity-row:first-child,.health-row:first-child{border-top:0}.activity-row span,.health-row span{color:var(--muted);font-size:.85rem}.overview-note{margin-top:16px}.admin-search-form{display:flex;gap:10px;margin:14px 0 18px}.admin-search-form input{flex:1;min-width:0;border:1px solid var(--line);border-radius:14px;background:rgba(255,255,255,.06);color:var(--text);padding:11px 13px}.admin-search-form button{width:auto!important}.manual-media-form,.ticket-form{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.manual-media-form .wide-field,.manual-media-form>.muted,.manual-media-form>button,.manual-media-form>#manualMediaMessage,.ticket-form .wide-field,.ticket-form>button,.ticket-form>#ticketMessage{grid-column:1/-1}.manual-media-form label,.ticket-form label{padding:12px;border:1px solid rgba(184,255,94,.12);border-radius:16px;background:rgba(255,255,255,.025)}.ticket-list{display:grid;gap:12px;margin-top:18px}.ticket-card{border:1px solid var(--line);border-radius:16px;padding:14px;background:rgba(255,255,255,.035)}.ticket-card p{margin:10px 0;line-height:1.75;color:var(--muted);white-space:pre-wrap}.ticket-card small{color:var(--muted)}.ticket-reply{border-top:1px solid var(--line);padding-top:10px}.ticket-reply strong{color:var(--lime)}.ticket-reply-form{display:grid;gap:10px;margin-top:14px}.ticket-reply-form select{width:max-content}.ticket-reply-form button{width:max-content!important}@media(max-width:900px){.management-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.overview-grid{grid-template-columns:1fr}}@media(max-width:560px){.admin-panel{padding:14px;border-radius:20px}.admin-card{padding:14px;border-radius:18px}.management-tabs{flex-wrap:nowrap;overflow-x:auto;padding-bottom:6px;scroll-snap-type:x proximity}.management-tabs .management-tab{flex:0 0 auto;scroll-snap-align:start}.management-kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.management-kpi{min-height:96px;padding:12px}.management-kpi strong{font-size:1.35rem}.overview-grid{gap:10px}.management-subpanel{padding:13px}.activity-row,.health-row{align-items:flex-start;flex-direction:column;gap:4px}.admin-search-form{flex-direction:column}.admin-search-form button{width:100%!important}.manual-media-form,.ticket-form{grid-template-columns:1fr}.ticket-reply-form button{width:100%!important}.settings-form textarea,.ticket-reply-form textarea{min-height:96px}}
.ticket-workspace{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(250px,.65fr);gap:18px;align-items:stretch}.ticket-form{max-width:none;margin:0}.ticket-composer-heading{grid-column:1/-1;display:flex;align-items:center;gap:12px;padding-bottom:4px}.ticket-composer-heading strong,.ticket-composer-heading small{display:block}.ticket-composer-heading small{margin-top:4px;color:var(--muted)}.ticket-icon{display:grid;place-items:center;flex:0 0 auto;width:42px;height:42px;border:1px solid rgba(184,255,94,.34);border-radius:14px;background:linear-gradient(135deg,rgba(184,255,94,.2),rgba(35,209,139,.16));color:var(--lime);font-weight:900;font-size:1.25rem}.ticket-guidance{border:1px solid rgba(184,255,94,.2);border-radius:22px;background:linear-gradient(145deg,rgba(184,255,94,.1),rgba(35,209,139,.04));padding:20px}.ticket-guidance h3{margin:14px 0 8px}.ticket-guidance p{color:var(--muted);line-height:1.8;margin:10px 0}.ticket-card{position:relative;overflow:hidden;padding:18px;border-color:rgba(221,255,225,.14);background:linear-gradient(145deg,rgba(255,255,255,.055),rgba(255,255,255,.022))}.ticket-card:before{content:"";position:absolute;inset:0 auto 0 0;width:4px;background:var(--line)}.ticket-card-open:before{background:#f4c95d}.ticket-card-answered:before{background:var(--mint)}.ticket-card-closed:before{background:#7f9287}.ticket-card-header{display:flex;justify-content:space-between;gap:16px;align-items:flex-start}.ticket-card-header h3{margin:7px 0 0;font-size:1.04rem}.ticket-topic{display:inline-flex;align-items:center;border:1px solid rgba(184,255,94,.24);border-radius:999px;background:rgba(184,255,94,.08);color:var(--lime);padding:5px 9px;font-size:.76rem;font-weight:900}.ticket-status{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;border-radius:999px;padding:7px 10px;font-size:.78rem;font-weight:900;white-space:nowrap}.ticket-status-open{border:1px solid rgba(244,201,93,.45);background:rgba(244,201,93,.17);color:#ffe29a}.ticket-status-answered{border:1px solid rgba(35,209,139,.42);background:rgba(35,209,139,.16);color:#8bffd0}.ticket-status-closed{border:1px solid rgba(145,167,155,.4);background:rgba(145,167,155,.14);color:#d1e1d6}.ticket-card footer{display:flex;justify-content:space-between;gap:12px;margin-top:14px;padding-top:12px;border-top:1px solid var(--line);color:var(--muted);font-size:.8rem}.ticket-reply{margin-top:14px;padding:14px;border:1px solid rgba(35,209,139,.22);border-radius:14px;background:rgba(35,209,139,.06)}.ticket-reply p{margin-bottom:0}.ticket-user-group{border:1px solid rgba(184,255,94,.18);border-radius:22px;background:rgba(0,0,0,.14);padding:16px}.ticket-user-header{display:flex;align-items:center;gap:11px;padding-bottom:14px;margin-bottom:14px;border-bottom:1px solid var(--line)}.ticket-user-avatar{display:grid;place-items:center;width:39px;height:39px;border-radius:50%;background:linear-gradient(135deg,var(--lime),var(--mint));color:#06110f;font-weight:900}.ticket-user-header strong,.ticket-user-header small{display:block}.ticket-user-header small{margin-top:3px;color:var(--muted)}.ticket-user-items{display:grid;gap:12px}.ticket-reply-controls{display:flex;justify-content:space-between;gap:12px;align-items:end}.ticket-reply-controls label{display:grid;gap:6px;color:var(--muted);font-weight:800}.ticket-reply-form select{width:auto!important;min-width:160px;background:#07100d!important;color:#f3fff5!important;color-scheme:dark}.ticket-reply-form select option{background:#07100d!important;color:#f3fff5!important}.ticket-reply-form textarea{background:rgba(2,8,6,.82)!important;color:#f3fff5!important}.ticket-reply-form button{background:linear-gradient(135deg,var(--lime),var(--mint));color:#06110f;border:0}@media(max-width:800px){.ticket-workspace{grid-template-columns:1fr}.ticket-guidance{display:grid;grid-template-columns:auto 1fr;column-gap:12px}.ticket-guidance .ticket-icon{grid-row:1/4}.ticket-guidance h3{margin:0}.ticket-guidance p{grid-column:2;margin:6px 0}}@media(max-width:560px){.ticket-card{padding:15px}.ticket-card-header,.ticket-card footer,.ticket-reply-controls{align-items:flex-start;flex-direction:column}.ticket-status{align-self:flex-start}.ticket-reply-controls select{width:100%!important}.ticket-user-group{padding:12px}}
.danger-btn{margin:10px 0 0!important;border-color:rgba(255,123,123,.42)!important;background:rgba(255,123,123,.1)!important;color:#ffb6b6!important;padding:8px 11px!important}.danger-btn:hover{border-color:rgba(255,123,123,.82)!important;background:rgba(255,123,123,.2)!important}.ticket-card .section-heading>div:last-child{display:flex;flex-direction:column;align-items:flex-end}.ticket-card .section-heading>div:first-child p{margin:7px 0 0;color:var(--muted)}@media(max-width:560px){.ticket-card .section-heading>div:last-child{align-items:flex-start}.danger-btn{margin-top:8px!important}}
.ticket-card{padding:0}
.ticket-card>summary{list-style:none;cursor:pointer;padding:18px}
.ticket-card>summary::-webkit-details-marker{display:none}
.ticket-card>summary:after{content:"＋";color:var(--lime);font-size:1.2rem;line-height:1;transition:transform .2s}
.ticket-card[open]>summary:after{content:"−"}
.ticket-card-content{padding:0 18px 18px}
.ticket-status-group{display:flex;align-items:center;gap:8px;flex-wrap:wrap;justify-content:flex-end}
.new-message-badge{display:inline-flex;align-items:center;gap:5px;border:1px solid rgba(244,201,93,.55);border-radius:999px;background:rgba(244,201,93,.18);color:#ffe29a;padding:6px 9px;font-size:.74rem;font-weight:900}
.new-message-badge:before{content:"";width:7px;height:7px;border-radius:50%;background:#f4c95d;box-shadow:0 0 0 4px rgba(244,201,93,.12)}
.ticket-user-group{padding:0;overflow:hidden}
.ticket-user-group>summary{list-style:none;cursor:pointer}
.ticket-user-group>summary::-webkit-details-marker{display:none}
.ticket-user-chevron{margin-left:auto;color:var(--lime);font-size:1.2rem}
.ticket-user-new-badge{display:inline-flex;align-items:center;gap:6px;margin-left:auto;border:1px solid rgba(244,201,93,.58);border-radius:999px;background:rgba(244,201,93,.18);color:#ffe29a;padding:6px 10px;font-size:.74rem;font-weight:900;white-space:nowrap}
.ticket-user-new-badge i{display:block;width:7px;height:7px;border-radius:50%;background:#f4c95d;box-shadow:0 0 0 4px rgba(244,201,93,.12)}
.ticket-user-group[open] .ticket-user-chevron{font-size:0}
.ticket-user-group[open] .ticket-user-chevron:after{content:"−";font-size:1.2rem}
.ticket-user-items{padding:0 16px 16px}
.conversation-messages{display:grid;gap:10px}
.conversation-message{border:1px solid var(--line);border-radius:14px;padding:11px 13px;background:rgba(255,255,255,.035)}
.conversation-message-admin{border-color:rgba(35,209,139,.24);background:rgba(35,209,139,.06)}
.conversation-message strong{display:block;color:var(--lime);font-size:.84rem}
.conversation-message p{margin:6px 0!important}
.conversation-message time{display:block;color:var(--muted);font-size:.74rem}
.ticket-reply-actions{display:flex;gap:10px;flex-wrap:wrap}
.ticket-reply-actions .ghost-btn{margin:0}
.ticket-closed-note{margin:14px 0!important}
@media(max-width:560px){.ticket-user-items{padding:0 12px 12px}.ticket-reply-actions>*{width:100%!important;text-align:center}}
.ticket-reply-composer{margin-top:18px;padding:18px;border:1px solid rgba(184,255,94,.24);border-radius:20px;background:linear-gradient(145deg,rgba(184,255,94,.09),rgba(35,209,139,.035));box-shadow:inset 0 1px 0 rgba(255,255,255,.05)}
.ticket-reply-composer-heading{display:flex;align-items:center;gap:11px;margin-bottom:16px}
.ticket-composer-icon{display:grid;place-items:center;width:38px;height:38px;border:1px solid rgba(184,255,94,.34);border-radius:12px;background:linear-gradient(135deg,var(--lime),var(--mint));color:#06110f;font-size:1.15rem;font-weight:900}
.ticket-reply-composer-heading strong,.ticket-reply-composer-heading small{display:block}
.ticket-reply-composer-heading strong{font-size:.98rem}
.ticket-reply-composer-heading small{margin-top:3px;color:var(--muted);font-size:.78rem}
.ticket-composer-state{margin-left:auto;border:1px solid rgba(35,209,139,.35);border-radius:999px;padding:6px 9px;background:rgba(35,209,139,.1);color:#8bffd0;font-size:.74rem;font-weight:900;white-space:nowrap}
.ticket-reply-field{display:grid;gap:8px}
.ticket-reply-field>span{color:var(--muted);font-size:.8rem;font-weight:900}
.ticket-reply-composer textarea{min-height:128px;border:1px solid rgba(221,255,225,.16)!important;border-radius:16px!important;background:rgba(2,8,6,.7)!important;padding:14px!important;line-height:1.8;outline:none;transition:border-color .2s,box-shadow .2s}
.ticket-reply-composer textarea:focus{border-color:rgba(184,255,94,.55)!important;box-shadow:0 0 0 3px rgba(184,255,94,.1)}
.ticket-reply-footer{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-top:14px}
.ticket-reply-footer>small{color:var(--muted);font-size:.76rem}
.ticket-reply-actions{display:flex;gap:9px;flex-wrap:wrap}
.ticket-reply-actions button{display:inline-flex;align-items:center;justify-content:center;gap:7px;min-height:42px}
.ticket-reply-actions .pill-btn{background:linear-gradient(135deg,var(--lime),var(--mint));color:#06110f;border:0}
.ticket-reply-actions .ghost-btn{margin:0;border-color:rgba(145,167,155,.3);background:rgba(255,255,255,.05)}
@media(max-width:640px){.ticket-reply-composer{padding:14px}.ticket-reply-composer-heading{align-items:flex-start;flex-wrap:wrap}.ticket-composer-state{margin-left:49px;margin-top:-7px}.ticket-reply-footer{align-items:stretch;flex-direction:column}.ticket-reply-actions{display:grid;grid-template-columns:1fr}.ticket-reply-actions button{width:100%}.ticket-user-new-badge{margin-left:0;margin-right:auto}}
.ticket-user-reply-form{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;margin-top:16px;padding:14px;border:1px solid rgba(184,255,94,.18);border-radius:18px;background:linear-gradient(145deg,rgba(184,255,94,.07),rgba(255,255,255,.025))}
.ticket-user-reply-form textarea{grid-column:1/-1;width:100%;min-height:92px;border:1px solid rgba(221,255,225,.14)!important;border-radius:14px!important;background:rgba(2,8,6,.62)!important;color:var(--text)!important;padding:12px 14px!important;resize:vertical;line-height:1.8;font:inherit;outline:none}
.ticket-user-reply-form textarea:focus{border-color:rgba(184,255,94,.55)!important;box-shadow:0 0 0 3px rgba(184,255,94,.1)}
.ticket-user-reply-form button{min-width:132px;align-self:center;background:linear-gradient(135deg,var(--lime),var(--mint));border:0;color:#06110f}
.ticket-reply-message{align-self:center;font-size:.78rem}
@media(max-width:560px){.ticket-user-reply-form{grid-template-columns:1fr}.ticket-user-reply-form button{width:100%}.ticket-reply-message{min-height:20px}}